Vonk Studios data protection notice

This data protection notice tells you what to expect us to do with your personal information.

• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• Whom we share information with
• How to complain

Contact details

Email

support@vonkapp.com

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

• Names and contact details
• Gender
• Pronoun preferences
• Date of birth
• Usage data (including information about how you interact with and use our website, products and services)

We collect or use the following personal information for information updates or marketing purposes:

• Names and contact details
• IP addresses

Lawful bases and data protection rights

Which lawful basis we rely on may affect your data protection rights which are in brief set out below:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and whom we share personal information with. There are some exemptions which means you may not receive all the information you ask for.

• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.

• Your right to erasure - You have the right to ask us to delete your personal information.

• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.

• Your right to object to processing - You have the right to object to the processing of your personal data.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.

• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

• Consent—we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Legitimate interests—we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
  • Ensure the safety of the platform and our users.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

• Consent—we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

• Directly from you

• Suppliers and service providers

How long we keep information

We store your email address for as long as Vonk Studios is operational. Your email address will be deleted at the latest 3 months after Vonk Studios stops its operations.

Whom we share information with

Data processors

tally.so

This data processor does the following activities for us: Store email addresses.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the "Gegevenbeschermingsautoriteit (GBA)".

Website: https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen

Last updated

April 25th, 2025.